Transindus is among the UK’s largest and most successful operators of tailor-made tours through Asia. Our expertise in designing tailor-made journeys is based on a wealth of hard-won travel knowledge, extensive travel through the region and a wide network of local contacts. We offer our clients trips of the highest quality, featuring the most desirable destinations and memorable local experiences. This expertise, backed by gold-standard customer service, has ensured our company consistently generates satisfaction ratings of 99%. Over half our clients travel more than once with us, and often refer their family, friends and colleagues.
Our characterful office in the leafy suburb of Ealing, is surrounded by coffee shops, pubs and parks. We are very close to South Ealing and Ealing Broadway tube stations and easily connect with the M4 & M40 motorways.
TransIndus is looking for Operations and Admin Assistants
Due to expansion of our Asia programme, we are looking for enthusiastic and motivated Operations & Admin Assistants to support our busy sales team.
This post is ideally suited for people who enjoy helping others and have a keen eye for detail. If you are such a person who can identify problems and seek workable solutions we would like to hear from you.
The work is demanding, systems driven and highly responsible. The right candidate will be responsible for ensuring the ultimate success of our clients holiday.
It is a rewarding and fulfilling role with good opportunities for travel and career progression. A competitive salary is on offer dependent on your ability and industry experience.
Key requirements for the role:
Good demonstrable written and spoken communication skills.
Good organisation & time management skills.
Good interpersonal skills.
Good customer service skills.
Good telephone manner.
Computer literacy and knowledge of Excel and Word is essential.
Ability to work well under pressure.
Ability to produce accurate work, without supervision.
Key function of the role:
To build relationships with clients and take responsibility nurturing them for repeat custom.
To demonstrate a total commitment to customer service to ensure client satisfaction.
To prepare accurate and presentable documentation for clients pre & post travel.
To answer client queries accurately on the telephone.
To communicate with overseas suppliers efficiently.
To liaise with colleagues in the sales, product, accounts and marketing departments.
To support sales, product, accounts & marketing teams.
To open and distribute post and prepare postal dispatch daily.
Why work for Transindus
A chance to work for a long established award winning market leader.
Family run company with a reputation for excellence in service.
Opportunities to travel and develop for progression in the travel industry.
Excellent training scheme.
Energetic and stimulating working environment.
Attractive salary and commission.
If you would like to be considered for this role please send us a covering letter and CV to email@example.com