The TransIndus Covid Promise

We understand that during these times, committing to and paying a deposit for a big holiday in 2021 may seem as daunting as the prospect of not having a holiday at all; especially after spending all of spring and summer in lockdown.

Of course, we'd prefer that you travel to Asia with us, even if it is at a later date than you originally anticipated, so that you can experience these wonderful destinations and provide much needed economic support which these country’s need, especially, support staff, guides and drivers whose livelihoods depend on tourism.

To assist with this we have introduced the following new booking conditions and safety policy.

Book with Confidence

To help you secure the holiday you want and need, we have introduced new and completely flexible booking guarantees that take the worry out of booking. 

An Amendment Guarantee

At a time when insurance cover is scarce or simply not available for Covid-19 related issues, once your booking has been made, if you are either unable to travel or feel disinclined to proceed for Covid-19 related issues, you will be able to do any of the following up to 30 days before departure:

• Postpone your holiday to depart anytime up until 30^th September 2021
• Move your holiday to any other one of our destinations in Asia
• Allow a one-off name change as long as international flight tickets have not been issued.

Please note: Any additional costs or savings related to changes will be passed onto you.

Book with a Lower Deposit

During these difficult times, we have reduced the up-front cost of your next holiday by lowering the deposit needed to secure the booking to just 10% of the overall holiday cost. The balance will still only be due 70 days before departure, as normal.

As at any other time, you may still be asked to cover up front costs requested by our suppliers to secure your booking. This includes deposits requested by cruise lines, some hotels, beach resorts and wildlife lodges as well as some domestic and international airlines.

Travel with Confidence

To ensure all travellers travel safely and securely in these post-Covid times, we at TransIndus have been planning ahead and working hard with our partners and tourism departments to introduce new more stringent safety measures to ensure future holidays are operated with much greater levels of safety, security, hygiene and cleanliness in mind. 

Maximum Numbers on Group Tours Reduced

We were among the first companies in the UK to introduce the concept of ‘small group tours’ with a maximum number of 16 travellers for our brochures. This smaller number guaranteed access to more interesting off-the-beaten–track destinations and provided greater interaction with guides and local hosts.  In the new Post-Covid world, we are committed to reducing our group size down further to just 8 to 10 people, to facilitate social distancing while being able to enjoy the camaraderie of travelling in a group.

Our Hotels

With an ongoing preference for small, traditional, owner managed and boutique hotels in Asia, our hotels are carefully designed to offer our valued guests a true experience of the destination.  We are working with our local ground teams to review each of these hotels to ensure they adhere of our new post-Covid standards of cleaning & hygiene routines, together with daily checking of health parameters of staff and guests. 

Some measures include:

• In India, guests will be welcomes with a Namaste rather than a hand shake
• All hotel staff including front desk, cleaners and waiters to wear PPE
• Rooms will be disinfected and ‘rested’ for up to 72 hours between guests
• Seating in the lobby and communal areas will be reconfigured to allow for social distancing
• Hand sanitisers and PPE will be included in hotel welcome packs
• A limit on the number of guests permitted inside elevators

Food & Drink

We are reviewing the removal of all self-service buffets from our itineraries and hotels along with the use of sharing platters to prevent cross-contamination.  Lunch stops at road-side motels will be avoided and pre-packed picnic-lunches will be recommended instead on days when long-distance travel is scheduled.

Excursions and sightseeing visits

Our local guides are already experienced in taking our guests to busy sights and monuments at the quietest time of day, when crowds are at their fewest and the lines for entry aren’t as long. We will continue to review each of our sightseeing excursions to ensure that they can be operated without any risk to our guests and staff. If your holiday includes a busy sight/monument, we will either offer you the option of re-scheduling it to an off-peak period or, exchange it with an alternate experience.

Local guides & ground staff

Our highly trained and experienced tour managers and guides on the ground have always been on hand help you navigate the in your unique way.    Now they are receiving further training on how best to respond to medical emergencies, including direct and immediate access to medical professionals. Our local guides will have their temperature checked immediately before meeting our guests, practise social distancing and wear PPE throughout the guided tours. They will also carry hand sanitiser with them.

Local travel & vehicles

We have agreed stringent deep cleaning routines of all vehicles and boats including the wearing of face masks and use of hand-sanitizers by drivers.  Door handles and seating will be cleaned and disinfected at each entry and exit point. Some cars will have a transparent partition between the driver and guests

Where can I find the most up to date official information about the Coronavirus and travelling to Asia?

Our general advice to all clients before travelling is to always remain informed about the entry requirements and health advice for your destination of travel, as well as being aware of what your travel insurance will cover. 

If you have any questions about your travel plans to Asia, please contact the TransIndus Team on 0208 566 3739 or email [email protected]  We are here to help.